Privacy Policy

Data Controller

The controller of personal data collected through the site and associated forms is Neurear, with principal operations in the Republic of Argentina.

To exercise rights or raise privacy inquiries, you may write to …. Depending on the type of request, we may ask for reasonable information to verify your identity.

Data We Collect

We collect data you provide voluntarily and technical data generated by use of the site. The volume and detail depend on the interactions you perform and the tools that are active.

Purposes of Processing

We use personal data for the following purposes, always to the extent necessary and proportionate:

• Respond to inquiries, information requests, demos, or B2B commercial proposals.
• Manage the pre-contractual relationship and, where applicable, facilitate the start of a commercial process.
• Operate, maintain, protect, and improve the site and browsing experience.
• Measure audience, content performance, and campaigns, when the tools are implemented and enabled.
• Send communications related to your inquiry or, where applicable, commercial information in accordance with applicable law and your preferences.
• Comply with legal obligations, respond to requests from competent authorities, and exercise or defend Neurear's rights.
• Prevent fraud, abuse, spam, and security incidents.

Legal Basis

In Argentina, processing is governed primarily by Law No. 25.326 on Personal Data Protection, its regulations and complementary rules, as well as criteria of the Agency for Access to Public Information (AAIP) where applicable.

Depending on the case, we may rely on your consent (for example, for certain non-essential cookies or optional communications), on taking pre-contractual steps at your request, on legitimate interests compatible with your rights (site security, operational improvement, responding to B2B inquiries), or on compliance with legal obligations.

If you contact us from other jurisdictions, frameworks such as the European Union's General Data Protection Regulation (GDPR), Brazil's Lei Geral de Proteção de Dados (LGPD), or U.S. state privacy laws (for example, CCPA/CPRA) may also apply to the extent they correspond to your situation. This reference does not imply certification, formal adherence, or a declaration of certified compliance with those regimes.

Cookies Policy

We use cookies and similar technologies (pixels, tags, local storage) to operate the site, remember preferences, understand content usage, and, where applicable, measure or personalize digital communications.

Requires technical validation and implementation: the consent banner, configurable categories, and prior blocking of non-essential cookies must align with the site's actual configuration before being considered fully operational.

Retention

We retain personal data only for as long as necessary to fulfill the purposes described, manage ongoing or potential commercial relationships, and meet legal or rights-defense periods.

Commercial inquiries are typically retained for a reasonable management and follow-up period. Technical and security logs may be retained for shorter or longer periods depending on operational need and risk. When data are no longer needed, they are deleted, anonymized, or archived with restricted access, as appropriate.

Storage and Transfers

Data may be stored on infrastructure we operate or on hosting, email, CRM, analytics, or cloud providers, some of which operate servers outside Argentina.

Where international transfers occur, we seek to ensure they are carried out with adequate safeguards under applicable law and the contracts or protections available with each provider. If you need more detail on a specific flow, write to us at ….

Vendors and Processors

We may share data with vendors that provide services necessary to operate the site and commercial communications, acting under our instructions and with confidentiality and security obligations consistent with the contracted service.

By way of example—and only to the extent they are actually integrated—Google services (for example, analytics, tagging, or advertising), Meta, generic hosting/cloud platforms, email or form tools, and other processors typical of a B2B site may be involved. We do not invent or assert relationships with specific vendors beyond what the site implements.

We may also disclose data when required by a competent authority under applicable law, or when necessary to protect the rights, security, and integrity of Neurear, users, or third parties.

Security Policy

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure, consistent with the nature of a corporate website and associated digital channels.

These measures are reviewed according to risk and technological evolution, without implying an absolute guarantee of security—no system is infallible—or disclosure of sensitive internal controls.

• Use of encryption in transit (HTTPS/TLS) on the site when the infrastructure supports it.
• Need-to-know access controls for authorized personnel and vendors.
• Monitoring and logging oriented to detecting anomalies, abuse, or relevant incidents.
• Backups and recovery practices consistent with the published environment, without disclosing topologies or credentials.
• Incident management: in the event of an incident that materially affects personal data, we will assess containment, logging, and notifications when required by law.

Data Subject Rights

As a personal data subject, you may request access to, rectification, updating, or deletion of your data, as well as object to certain processing or withdraw consents where processing is based on them, in accordance with Law 25.326 and applicable rules.

Where applicable under a framework that applies to you (for example, GDPR or LGPD), you may also request portability or other rights provided by that legislation. We will assess each request according to its effective legal scope.

To exercise your rights, write to us at … with a clear description of the request. We may require identity verification. If you are not satisfied with the response, you may contact the Agency for Access to Public Information (AAIP) of the Republic of Argentina or another competent supervisory authority.

Minors

The site and services of Neurear are oriented to professionals and organizations. We do not knowingly collect personal data from minors.

If we become aware that a minor has provided us with data without adequate legal basis, we will take reasonable steps to delete it. If you are a parent or guardian and detect this situation, contact us at ….

Changes to This Policy

We may update this Privacy Policy—including the Cookies and Security sections—to reflect legal, technical, or operational changes. The current version is identified by the last-updated date at the top of this page.

When changes are material, we will seek to provide reasonable visibility on the site. Continued use after publication constitutes acknowledgment of the updated version, without prejudice to specific consents that must be renewed.

Privacy Contact

For inquiries about privacy, cookies, site security, or exercising rights, write to us at ….

Indicate "Privacy" in the subject line and, if applicable, the country from which you are writing, so we can better guide you under the regulatory framework that may apply.